C.I.D Fire & Security Ltd

Monitored Alarms

  • Upon an alarm being sounded, a signal is sent to an Alarm Receiving Centre
  • Can alert police, private security and the key holder
  • System is registered with the local authorities

At CID Fire & Security, we are SSAIB registered installerof monitored alarm systems. This has many benefits for you when you choose us to install your intruder alarm.

The Process of Triggering a Monitored Alarm System

When you choose to have a monitored alarm system installed, you are ensuring the protection of your interests and assets. That is because each time that an alarm is triggered from a monitored alarm system, a signal is sent to an Alarm Receiving Centre or ARC.

The ARC can identify if the alarm is real or false. If they can confirm that it is not a false alarm, they are then obliged to report it to the local authorities, private security and/or the key holder of the premises, who will then attend the scene to deal with the alarm and the potential break in.

There are steps to take during the installation process for the police to be able to respond to the alarm , which is through the acquisition of a unique reference number. This is only obtainable if both the installer and the alarm monitoring centre are registered with a UKAS Accredited Certification body, for example, the SSAIB.

Are There Other Methods to Notify of an Intruder?

Speech-dial systems are available, which allows the alarm system to send voice or text messages to any telephone number in the event that an intrusion has taken place. WIFI signalling is also evolving allowing customers to communicate with their alarms over wireless networks

When Does a Monitored System Not Guarantee a Police Response?

There are times when the monitored alarm system does not warrant a reply from the police. If there is reason to believe that someone has unlawfully entered the property, then the call is usually treated as a high priority and the police are therefore requested to attend.

Some instances cause an intruder alarm to be triggered falsely, and too many of these in a year can amount to the revocation of the unique reference number. In the UK, if there have been three false alarms, then it is likely that the URN will be revoked.

If there are no false alarms in a three-month period following the revoking of the URN, then the number may be restored by the police. If the number is removed due to the non-compliance of hardware to the current standards, the URN can be restored when a satisfactory installation or replacement has been completed by certified installers.

BT Redcare GSM

Just because you have an alarm system installed doesn’t mean you’re fully protected. BT Redcare GSM gives you that extra protection because it uses two secure signalling paths to your Alarm Receiving Centre. If either path is tampered with by an intruder or is faulty the ARC will be alerted and the relevant services, or your authorised key holder, will be called.

BT Redcare GSM uses the security of a BT phone line with the added protection of a GSM radio backup path. If either is interfered with by an intruder, the other continues to monitor for any further alarms and transmits them as ‘confirmed activations’ – extra confirmation that an intruder is on the premises and that the alarm isn’t false. A confirmed activation attracts immediate response from the police.

BT Redcare GSM is ideal for all commercial risks and homes needing the highest level of security.

For more information from one of our skilled security advisors, please call 01458 274 555 today.

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