CID Fire and Security have the knowledge, experience and capability to design, install, service and maintain all makes and models of intruder alarm systems to provide the level of security required for adequate protection.

More people are considering their security level in response to increasing threat levels. Previous monitoring of break-in rates shows an increase in burglaries related to unemployment levels and recessions, so installing an intruder alarm system in today’s environment is becoming a necessity rather than an optional extra.

Our reputation for outstanding customer service and support means we are the company of choice for many residential, commercial and industrial clients looking for trusted advice when installing intruder alarm systems that meet insurance requirements. We are proud to be able to easily meet these needs while keeping costs down at installation and during ongoing maintenance and monitoring.

Intruder alarms (burglar alarms) are a visible deterrent making potential intruders think twice before acting, as well as sounding the alarm and/or notifying a remote centre when someone has broken into a property. We offer audible-only systems, app-controlled systems, remotely monitored systems and systems that can request Police / Emergency Services attendance.



Only installers that are inspected by a Third Party Provider, such as the SSAIB or NSI, can install systems that request Police Response. We have a range of monitoring devices on hand suitable for all types of properties. With solutions using a range of GPRS, IP and GSM, there is always a monitoring device suitable for your premises. SSAIB certificated companies and individuals enjoy insurance approval.

For most installations requiring a security or fire system for insurance purposes, the Insurer will insist that a Third Party Certificated provider (e.g. SSAIB) is employed. C.I.D Fire and Security have been inspected by the SSAIB since 1998 and have achieved their highest award, a Certificate of Excellence.

We work with domestic customers, businesses and organisations of varying sizes from small commercial applications, industrial units, farms, large factories or warehouses, schools, colleges, and county councils. We have a wealth of experience in understanding the very different needs of each business and will provide a suitable, cost-effective solution to your security needs.

You can be assured that C.I.D Fire and Security is competent to assess your needs, help review the risks on the premises, and then design and install your security alarm system to the standards required by the Police. We partner with the best manufacturers ensuring we fit the best and most up to date equipment from manufacturers like AJAX, Orisec, Pyronix, Texecom and Honeywell

If you have an Orisec alarm system and have changed your WIFI provider/router below is a video that explains how to change the WIFI settings – don’t worry if you do not have a touchscreen panel just use the normal keypad:

CID Fire & Security are approved by the SSAIB (Security Systems and Alarm Inspection Board). We are one of very few companies to have gained and retained the highest possible certification level of Excellence. As an approved SSAIB installer, we can offer all types of intruder alarm systems, from an audible-only alarm to systems that include Keyholder and Police Response via our dedicated Alarm Receiving Centre (ARC), monitoring your alarm system 24 hours a day, 7 days a week, 365 days a year. Various technology can be utilised for this, including a Digital Communicator, BT Redcare/Redcare GSM, Dualcom GPRS, Paknet, and others.


As specialists in intruder alarm systems, CID Fire & Security have completed thousands of installations and are trusted by builders, developers and end-users.

All our intruder alarms, whether wireless or hard-wired, are installed to comply with EN50131/PD6662 regulation. In addition, we offer systems of all security grades (1 – 4), which would be selected according to your insurance requirements and the level of risk to the property. A Grade 1 system is the most basic for very low-risk premises, up to a Grade 4 system which is much more complex and suited to a bank or a firearm dealer. All our installations are issued with an SSAIB Certificate of Compliance, stating what system is in place and thereby satisfying insurance company requirements. This often results in a discount on the insurance policy premium.

There’s no point in installing a system if it isn’t reliable and CID Fire & Security has an enviable reputation for security system reliability. We provide a unique guarantee covering parts, labour, and callouts to achieve this. After the guarantee period, we offer comprehensive maintenance contracts on the same terms. We care about your safety, so reliability is built in as standard. Technological advances help us provide this by allowing our service engineers to repair or isolate an out-of-hours fault, often online or over the phone, saving key holders from waiting for an engineer to attend.

Maintenance Contracts

CID Fire & Security can also take care of the maintenance of your intruder system. Having a maintenance contract with us means you benefit from:

  • Scheduled Routine Maintenance Visits
  • 24 hours a day, 365 days a year Technical Support
  • 24 hours a day, 365 days a year Engineer Callout Facility
System Takeovers

CID Fire & Security can work on all makes and models of intruder alarm systems. So if you have a system that has not seen an engineer for a while or aren’t satisfied with your current maintenance company, call us on 01458 274555, and we will be happy to assist you however possible.

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You cannot steal what you cannot see – have a security fog system installed today – these can be installed to both new and existing systems.

Within seconds of a break in the protected areas is filled with an impenetrable cloud of fog making it impossible for criminals to steal anything.

Working throughout  Somerset, we at C.I.D Fire and Security  have a wealth of experience in installing such security fog systems. For more information contact our team today.

Fast response

An intruder alarm system will alert you to a break in but wont necessarily deter the criminals. Within seconds a smoke generating  system can fill the protected area with smoke making it impossible for the criminals to steal and escape.

Reduces loss by up to 95%

Having a security fog system installed means that losses are reduced by up to 95%. For more information about these systems and what we can install please contact us